Privacy Policy

Welcome to Suenergy Smartsol. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (suenergysmartsol.com) or use our services.

1. Information We Collect

When you interact with our website or services, we may collect the following types of information:

Personal Information: Name, email, phone number, address, and payment details when making reservations or inquiries.
Transaction Details: Booking history, gaming transactions, and other service usage details.
Device & Log Data: IP address, browser type, operating system, and access times.
Cookies & Tracking Data: We use cookies to enhance user experience, track activity, and personalize services.

2. How We Use Your Information

We use the collected information to:

Process hotel reservations and casino services.
Provide customer support and manage inquiries.
Send promotional offers, newsletters, and updates (only if consent is given).
Improve website functionality and personalize user experiences.
Ensure legal compliance with casino and hospitality regulations.
Protect against fraud, unauthorized access, and security threats.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share information with:

Service Providers: Payment processors, marketing agencies, and IT support to help us operate efficiently.
Legal Authorities: If required by law, regulation, or court order.
Affiliated Hotels & Casinos: To provide exclusive offers or joint services.

4. Cookies & Tracking Technologies

We use cookies to enhance your experience on our website. Cookies help us:

Recognize returning visitors and personalize content.
Analyze traffic and improve website performance.
Deliver relevant advertisements and promotions.

You can manage your cookie preferences through your browser settings.

5. Data Security Measures

We take security seriously and implement the following safeguards:

Encryption: All payment transactions are secured using SSL encryption.
Restricted Access: Only authorized staff members can access sensitive data.
Regular Audits: We perform security checks to ensure data protection.

6. Your Rights & Choices

You have control over your personal information, including:

Requesting access to the data we hold about you.
Correcting or updating your personal details.
Opting out of marketing emails at any time.
Requesting deletion of your data, subject to legal retention requirements.

7. Third-Party Links

Our website may contain links to third-party services or external casino promotions. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any information.

8. Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal data from minors. If you believe a minor has provided information, please contact us for immediate removal.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. We encourage you to review this policy regularly.

10. Contact Information

If you have any questions about our Privacy Policy, please contact us:

Suenergy Smartsol

Address: 3310 Ross Street, Ontario, K7H 3C7, Canada

Email: info@suenergysmartsol.com

Phone: +1 613-464-0507

By using our services, you acknowledge and agree to this Privacy Policy.